FAQ

We proudly serve the Greater Toronto Area and surrounding cities. If you’re in a nearby region and not sure, just reach out—we’ll confirm if we can help!

You can easily book by calling, texting, or emailing us directly, or by booking through our website. We’ve got multiple options, so you can pick whatever’s most convenient for you!

You can get a quote by calling, texting, or emailing us directly, or by filling out the form on our website. If you contact us via email or the form, you can expect a response within 24 hours. We’re ready when you are!

Yes, we are a fully registered business and carry comprehensive insurance. This ensures both your property and our staff are protected during every service.

Yes, we prioritize environmentally friendly cleaning solutions that are safe for your family, pets, and the planet. Let us know if you have specific preferences!

No need! We bring all the professional supplies and equipment. If you prefer we use any specific product of your own, just let us know.

Payment is required to confirm the booking. We accept e-transfer, direct payment on our website, or you can call in and book over the phone. We accept Visa, MasterCard, and PayPal. Once payment is received, your appointment is confirmed and ready to go—your place will be spotless in no time!

We offer free cancellation or rescheduling if you notify us at least 24 hours in advance of your appointment. If you cancel or reschedule with less than 24 hours’ notice, a 50% fee of the cleaning cost will apply. However, we understand emergencies happen, so if it’s due to an urgent situation, just let us know, and we’ll do our best to accommodate you.

No, you don’t need to be home! You can arrange secure access for us, and we’ll handle the rest. If you prefer to be home, that’s totally fine too.

Yes, all our experienced cleaners undergo thorough training in professional cleaning techniques, safety, and customer service.

Safety and trust are our top priorities. Every member of our team is thoroughly background-checked and vetted before they join us. We invest in training and ensure our staff upholds the highest professional standards, so you can feel confident that your home is in trusted hands every time.

If you’re not satisfied with the cleaning, just give us a call within 24 hours, and we’ll return to fix any issues free of charge. That is our 100% satisfaction guaranteed!

A recurring plan is a total game changer! Not only do you get a consistently sparkling home on a schedule that suits you, but you also save! Weekly clients enjoy 15% off, biweekly clients get 10% off, and even monthly clients receive 5% off. It’s a win-win—your space stays fresh, and your wallet gets a break!